Central de Ajuda

Central de Ajuda

My withdrawal is pending

Withdrawals on our platform are instantaneous and are sent to the registered PIX key. It’s important to mention that, in rare cases, there may be small delays due to external processes of financial institutions. Rest assured that our support team will take measures to ensure that your withdrawal is credited as quickly as possible, either through automated or manual systems.

Remember that withdrawals are only permitted to PIX keys belonging to the account holder. Withdrawals to third-party accounts are not allowed.

 

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