Central de Ajuda

Central de Ajuda

How do I cancel or reactivate my account?

To cancel your account, simply follow these steps:


1. After logging in, click on the profile menu in the top right corner of the screen.


2. Select the option ACCOUNT DETAILS.


3. After that, click on the CANCEL ACCOUNT button.


4. Enter your current password and click CONFIRM.

How do I reactivate my account?

To request the reactivation of your account, simply follow the steps below:


1. Access the website and click on LOGIN.


2. Correctly fill in the email and password fields with your account data, and click on LOGIN.


3. There you go! Just confirm that you really want to reactivate your account and you will be able to access it normally!

 

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